Intake (duty) team – 1 full time equivalent qualified social worker. Workers in this must be able to travel to the Vale daily if needed.
Workers in this team need to be able to be able to offer empathetic support to families who have just been referred in to Child and Young People Services. Families in these circumstances are often in crisis and as such workers need to be calm, and child focussed when things are unpredictable.
This team completes a range of assessments, conducts section 47 enquiries and establishes whether longer term plans are needed for families. They also are involved in issuing court proceedings where needed. The priority for this team is assessing what is needed to support children and families, if anything and then moving this support to the right team. Families will also be transferred to our family support team if intervention is longer than 3 months This is fast paced where every day is different.
Workers in this team work with a maximum of 20 – 22 children at any one time, but this may be less depending on the complexity of the work. There are family aides (workers who offer practical support), social care officers and business support to help with the work in this team.